Permanent
Are you fluent in German and looking to kickstart your career with a global leader in medical innovation? We are currently seeking a passionate Customer Services Associate to join a customer service team in Cirencester.
If you have a customer-centric attitude, excellent communication skills, and a strong work ethic, we want to hear from you!
You will be speaking and writing in English and German. You may have an A-Level in German but will be able to learn the extra terminology required to do the role.
Based: Cirencester
Salary: £25 – £28k PA
This permanent full-time (37.5 hours a week), 5 days a week (Mon – Fri)
May consider Mon – Friday part time
Hybrid position which includes 2 -3 days a week based in Cirencester, UK
Key Responsibilities:
- Manage customer requirements in core business systems
- Process orders accurately and efficiently
- Handle credit notes and Return Goods Authorisation
- Maintain customer information with precision
- Develop and maintain customer services Standard Operating Procedures
- Ensure Customer Service KPIs are met for the best customer experience
Requirements:
- Fluency in German or native speaker
- Proficiency in Microsoft Office suite
- Ability to work in a team and deliver on daily objectives
- Previous customer service experience is an advantage
- Valid work permit or VISA for the UK
Join a global business that is positively impacting lives worldwide. Apply now to be a part of a dedicated team!
Simply fill in our short form, upload a copy of your CV and we will be in touch.