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Industry type:
Human Resources

£35,000 - £38,000 per annum

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HR Generalist

Job description

Location: UK, (Home-based)
Salary: £35,000

Notice: Looking for an immediate start

This role is focused on running smooth day to day HR operations, delivering efficiencies and experience that support business strategies and objectives. The person in this role loves finding solutions, creating efficiencies, managing projects, measuring and tracking program success, and making things happen. The role spans across multiple countries in the region and requires working knowledge of the EMEA HR practices.

Please note that this is an interim role with a contract term of up to 14 months.

Your day-to-day:

  • Engage in fostering an environment of teamwork, customer satisfaction, communication, approachability and empowerment
  • Act as the regional point of escalation in the team; manage and react to HR operational inquiries
  • Promote the Shared Solutions support model to enhance the employment experience at Poly
  • Work closely with the Shared Solutions team members and HRBPs to develop and deliver innovative employee programs to drive a high-performance culture
  • Partner across the HR team to support and contribute to our business and people strategy objectives
  • Develop, review and update HR policies, business processes and recommendations related to proposed solution
  • Ensure compliance with regulatory and the Company requirements
  • Seek out opportunities to further automate processes
  • Monitor quality assurance and data accuracy of HR processes and employee inquiries
  • Drive a customer-oriented organization, focused on putting our employees at the centre
  • Oversee and manage day to day operations of the “Ticketing” system (ServiceNow)
  • Lead key projects and implementations as needed in region

What you'll bring to the team:

  • Ideally 3+ years of experience within HR (preferably within HR Operations, HR Service Center or HR Technology) or Consulting
  • Experience with ServiceNow
  • Strong ability to influence a results-driven team
  • Demonstrated capabilities with enabling technologies (e.g., case and knowledge management, scheduling, telephony)
  • Experience analysing and interpreting data with the goal of improving the customer experience and problem-solving
  • Proven track record of building solid partner relationships and influencing and negotiating with key stakeholders
  • Ability to understand complex processes and their interrelations across all HR functions
  • Exceptional knowledge and experience with compliance and regulatory for region
  • Exceptional verbal and written communication skills
  • Demonstrated proficiency with Microsoft Office products (Word, Excel, Power Point)

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